We aim to ship our products in a quick, safe and reliable manner. We use best-in-class national courier service providers.
We try our best to ship the products as soon as possible. Usually, we dispatch the product within two (2) working days of the order confirmation. In case of dispatch delays, we shall keep you duly informed via email.
Shipping within India
- Cost: Included in the product price.
- Timeline: Delivery within 7-10 working days from the date of dispatch.
- Courtier Partner: All leading National carriers depending on coverage.
International Shipping - USA, UK, Canada, Europe, Australia, New Zealand, Middle East et al.
- We charge a flat rate of INR 2,500 irrespective of order value or parcel volume/weight or country.
- Time: Delivery within 15 working days from the date of dispatch.
- Courier Partner: All leading international courier depending on coverage.
- Due to the nature of international shipping, it may occasionally happen that clients may have to bear import duties or VAT charges levied by the Import authorities of country of Import, once the product reaches the destination country. These duties are levied at the discretion of the Importing country's authorities and are unpredictable. In all such cases, the client has to bear the import duty charges, as applicable.
- In all such cases where client refuses to pay the import duty and the parcel is returned due to non-payment of duty or other reasons, the goods will be shipped back once the courier charges for the return and re-shipping and import duties incurred, are paid by the client.
- In case the client provides incorrect address and incorrect shipping details and the parcel is returned; the goods will be shipped back once the courier charges for the return and re-shipping and import duties incurred, are paid by the client.
- The shipping policy applicable on the date of dispatch will apply, irrespective of the purchase date of the article.
*The aforementioned policy is applicable to all Masakalee Sales channel, included but not limited to sale transaction done via Instagram, Facebook, Whatsapp, Website, SMS etc.